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Spring Festival Is Approaching Brand Shoes And Clothing Category As The Focus Of Complaints.
< p > with the Spring Festival approaching, many citizens have begun to buy new clothes. The reporter learned from the 12315 complaints desk of the Municipal Bureau of industry and commerce that the complaint of < a href= "//www.sjfzxm.com/news/index_x.asp" > shoes and clothing < /a > has become a hot topic. It has received 8 cases in the past week, and it ranks first in the complaint analysis table. < /p >
< p > consumer Mr. ho bought a pair of leather shoes on the 92 way, and the price was 498 yuan after the discount. The merchants promised to replace them within a month, but the leather shoes were degumming on the more than 20 day after purchase. He then reflected to the merchant that the merchant said he wanted to send it back to the manufacturer for repair. In December 16th, when he took the goods, he found that it had not been repaired and refused to replace it. < /p >
Mr. P bought a piece of < a href= "//www.sjfzxm.com/news/index_f.asp" > men's coat < /a >, which was worth 210 yuan. He asked merchants to return goods, and merchants said they could only replace other styles. He did not accept it, so he complained to the Department concerned. < /p >
< p > reporter noted that online shopping, which has always attracted passengers with cheap and convenient, has shown a marked rise in appeal cases. According to the analysis of 12315 complaints desk staff, there are three reasons for the rise of such complaints: low price misleading. On the website, many products are sold at half or lower price than the market price. This kind of super low priced goods may be second-hand goods or defective products, or even counterfeit goods. Moreover, it is false propaganda. Some websites exaggerate their product information and are suspected of false propaganda. After receiving the material, consumers find that they are far from the samples on the Internet. There are also overlord clauses. Some websites take formatted terms and forms, and there is no exchange declaration in the terms. Some even claim that they do not undertake the "three package" responsibility for the goods sold, which leads to the ease of return of goods. < /p >
< p > "some brand products also appear in complaints." 12315 complaints desk one told reporters that recently, more complaints about brand shoes and clothing were accepted, and those brands were more passive in handling complaints, making it difficult to mediate consumer disputes. < /p >
"P >" brand shoes and clothing "why does it become a" a href= "//www.sjfzxm.com/news/index_s.asp" complaint "/a"? "12315 complaints desk staff think that it is caused by many factors: first, many people think that the name brand is definitely good, once the problem arises, it is unacceptable; two is that now the famous brand products are popular, the sales volume is large, the number of problems may increase; three, the brand name of products is not necessarily proportional to its quality, and whether the production process and quality are compared with ordinary products, whether they occupy absolute advantages, it is very difficult to conclude; four, consumers are wrong for the use of some products, which is also one of the reasons. < /p >
< p > for this purpose, the City Consumers Association reminds consumers that when buying products, they must pay more attention and pay more carefully. Meanwhile, they should pay attention to retaining certificates, so as to avoid problems. < /p >
< p > consumer Mr. ho bought a pair of leather shoes on the 92 way, and the price was 498 yuan after the discount. The merchants promised to replace them within a month, but the leather shoes were degumming on the more than 20 day after purchase. He then reflected to the merchant that the merchant said he wanted to send it back to the manufacturer for repair. In December 16th, when he took the goods, he found that it had not been repaired and refused to replace it. < /p >
Mr. P bought a piece of < a href= "//www.sjfzxm.com/news/index_f.asp" > men's coat < /a >, which was worth 210 yuan. He asked merchants to return goods, and merchants said they could only replace other styles. He did not accept it, so he complained to the Department concerned. < /p >
< p > reporter noted that online shopping, which has always attracted passengers with cheap and convenient, has shown a marked rise in appeal cases. According to the analysis of 12315 complaints desk staff, there are three reasons for the rise of such complaints: low price misleading. On the website, many products are sold at half or lower price than the market price. This kind of super low priced goods may be second-hand goods or defective products, or even counterfeit goods. Moreover, it is false propaganda. Some websites exaggerate their product information and are suspected of false propaganda. After receiving the material, consumers find that they are far from the samples on the Internet. There are also overlord clauses. Some websites take formatted terms and forms, and there is no exchange declaration in the terms. Some even claim that they do not undertake the "three package" responsibility for the goods sold, which leads to the ease of return of goods. < /p >
< p > "some brand products also appear in complaints." 12315 complaints desk one told reporters that recently, more complaints about brand shoes and clothing were accepted, and those brands were more passive in handling complaints, making it difficult to mediate consumer disputes. < /p >
"P >" brand shoes and clothing "why does it become a" a href= "//www.sjfzxm.com/news/index_s.asp" complaint "/a"? "12315 complaints desk staff think that it is caused by many factors: first, many people think that the name brand is definitely good, once the problem arises, it is unacceptable; two is that now the famous brand products are popular, the sales volume is large, the number of problems may increase; three, the brand name of products is not necessarily proportional to its quality, and whether the production process and quality are compared with ordinary products, whether they occupy absolute advantages, it is very difficult to conclude; four, consumers are wrong for the use of some products, which is also one of the reasons. < /p >
< p > for this purpose, the City Consumers Association reminds consumers that when buying products, they must pay more attention and pay more carefully. Meanwhile, they should pay attention to retaining certificates, so as to avoid problems. < /p >
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